Sophie B. Verified Buyer
I rang up the day before to find out if I could expect a morning or afternoon delivery. The delivery driver then put the packages in the room I wanted them in The bed itself was simple to put together. However when I did lie on it for the first time, I heard a big 'CRACK' and the centre rod had snapped. Customer service was very quick to respond to my email&sent out a replacement part the next da
Niel B. Verified Buyer
Emma W. Verified Buyer
Very happy with my new bed. Hard work to put up but worth it
Peter P. Verified Buyer
We think Thebedwarehousedirect.com deserve our rating & we will gladly recommend them to all our family & friends,thankyou one & all,Peter & Wendy.
Andrew B. Verified Buyer
Brilliant service and excellent prices. Goods arrived in perfect condition on the day specified
Dorothy H. Verified Buyer
Easy ordering, great range of products and as described. Delivery as promised and excellent delivery driver.
Elizabeth M. Verified Buyer
Very easy to order online. Quick reply giving date for delivery. Excellent, helpful and very polite delivery driver. As I'm an older person he carried everything up to my first floor flat for me. I had to wait for my grandsons to put the bed together. They found some of the screws rather difficult to get into their correct placings. But apart from that all is good. Mattress very comfortable.
Andrei G. Verified Buyer
Good ... but also poor for this price ...
Helen B. Verified Buyer
Brilliant. Easy to order. Delivered on time. Good quality bed. Easy to assemble by one person. Mattress very comfy. Will use this firm again
Rosita W. Verified Buyer
Everything went to plan delivery on time and the guys were very friendly and helpful. Would recomend to anybody. Excellent Service.
Anita M. Verified Buyer
Lynn F. Verified Buyer
Excellent customer service. Delivered exactly when I requested. Good quality bed, very easy to put together.
Gillian L. Verified Buyer
Lovely bed, delivered as discussed, very helpful staff
June W. Verified Buyer
Super delivery driver very nice and helpful. Super beds and the matresses are wonderfully comfortable. Customer service was very good. It was all very good and stress free Thanks
Alice S. Verified Buyer
Great service and communication throughout and the beds were excellent. I would highly recommend and use this company again
Colin T. Verified Buyer
Jerome J. Verified Buyer
Good quality bed and mattresses. Helpful and knowledgeable customer service personnel. Delivery as agreed by phone. Very satisfied customer.
Juliet H. Verified Buyer
All my dealings with bed warehouse direct have been excellent, very helpful, on time and eager to please.
Elizabeth B. Verified Buyer
Really pleased with Ottoman Bed, easy construction, made in hour and a half as suggested. Delivery man was very helpful and took everything upstairs for us . Thankyou
David J. Verified Buyer
Josephine R. Verified Buyer
Delivery of bed and removal of old bed base spot on. Some quality control lacking in bed frame itself. One slat had no pre drilled holes and holes at one end of cross bar had to be re-dialled as wood splinters were obstructing the nit and bolt.
Miss K. Verified Buyer
Fast effective service.
Jane B. Verified Buyer
Customer service was great, both on the phone arranging delivery and for the actual delivery. Bed is good and as described. All happy :0)
Penny V. Verified Buyer
Easy to order, make delivery date and kept informed as to what time I could expect the delivery
Rob R. Verified Buyer
No problems, good quality bed and a good price. Very pleased with the delivery too.
David B. Verified Buyer
Gary B. Verified Buyer
Quick and simple to order. Polite and friendly staff
Saulius K. Verified Buyer
good communication, good updates on delivery time
Philip B. Verified Buyer
Tim M. Verified Buyer
Excellent service - would recommend.
David N. Verified Buyer
Very quick delivery and great service
Mary W. Verified Buyer
The only problem with the delivery was that there was only one man and he could not take the bed upstairs. He did bring the old bed down and I helped him but he said I should have been told to take it downstairs. This could have been a problem for an elderly person. The screws were missing from the headboard but they were promptly sent by post after I called. Very pleased with the bed.
Paula W. Verified Buyer
Super fast at acknowledging order I was called not even 20 minutes after placing order to arrange delivery which arrived on the day agreed and in the time slot. Very happy
Kisha M. Verified Buyer
Great service. Lovely bed and lovely people.
Mr T. Verified Buyer
Very helpful when I made enquiries, good prompt delivery, good value bed
Gillian S. Verified Buyer
The bed frame wasn?t as chunky as it looked in the picture but it seems solid enough
Derek S. Verified Buyer
Very good service and excellent bed.
Derek K. Verified Buyer
Debbie T. Verified Buyer
Very solid sturdy bed
Winifred.joyce J. Verified Buyer
Norma I. Verified Buyer
Easy to order. Delivered when required. Good value for money. Exellent service.
Zainab K. Verified Buyer
Good service and quality
Rita H. Verified Buyer
Bed was delivered at 7.30 a.m. Good service. Only one comment, I was expecting a bed with the 2 draws on the same side and they are on opposite sides. But not a problem. It's got 2 draws which is what I wanted.
Karen A. Verified Buyer
I have used this company a couple of times. The first time a wrong part of the bed frame was delivered but within a couple of days they had the correct part delivered to my door. The second time I had my bed within in the week. Absolutely spot on.
Keith N. Verified Buyer
5 out of 5 says it all.
Frazer F. Verified Buyer
Good efficient service - goods ordered were f good standard - slightly longer than anticipated wait for delivery but kept informed along the way - good will be using company again when required - thank you
Wilfrid D. Verified Buyer
Just what and when I wanted.
Stuart J. Verified Buyer
R M. Verified Buyer
Not particularly impressed
Angela R. Verified Buyer
Good product and service